Services

Technology work with a defined beginning, outcome and owner.

Our service packages are designed for business customers that need practical engineering support without ambiguity around scope, billing or responsibility.

Cloud advisory

Plan and improve customer-controlled cloud environments.

We assess workloads, document target architecture and support migrations into infrastructure accounts owned or controlled by the customer.

Readiness assessmentInventory, dependencies, risks and priorities.

Architecture blueprintTarget design, controls and implementation sequence.

Migration supportExecution assistance, validation and handover.

Cost reviewUsage analysis and practical optimization recommendations.

Software delivery

Turn a well-framed business process into working software.

We design and build web applications, internal tools, integrations and workflow automations against agreed requirements and acceptance criteria.

Discovery sprintRequirements, user journeys and technical approach.

Prototype or MVPA focused release for early validation.

Application deliveryDevelopment, testing, release and documentation.

System integrationAPIs and automation between approved business systems.

Managed services

Keep agreed systems monitored, maintained and supported.

We provide ongoing technical support under a documented service schedule, with covered systems, service hours and response targets agreed in advance.

Operational monitoringHealth checks, alerts and documented escalation.

MaintenanceRoutine updates and agreed change support.

Incident assistanceTriage and remediation within the contracted scope.

Service reportingWork completed, issues and recommendations.

Service boundary

What Maxen does not provide.

No cloud-vendor payment collection or bill settlement on a customer’s behalf.

No stored-value account, wallet, remittance, currency exchange or payment processing.

No undisclosed transfer of customer funds to third-party technology vendors.

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Customers contract with and pay third-party vendors directly; Maxen invoices only for its own services.

Need a tailored scope?

Request a written proposal.

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